Responsibilities

  • Supervise the activities of staff in the Administrative Services Department.
  • Support the Deputy General Manager in determining the company’s insurance needs relating to staff, assets and trading.
  • Manage all insurance contacts ensuring their timely renewal and modification.
  • Periodically review the need for additional insurance.
  • Supervise the process for receiving utility bills (including electricity, water and telephone), checking correctness, performing analysis on costs, and submission to accounts for payment processing.
  • Supervise the process of receiving inquiries/ complaints and ensure timely resolution of such issues.
  • Prepare periodic reports as required by management.
  • Maintain the relationship with external service providers.
  • Supervise the provision of corporate business services such as delivery, catering, stationary and small purchases and cleaning.
  • Coordinate with security guarding supervisors and CAMs supervisors on security issues and to derive appropriate solutions.
  • Oversee CAMs operations and review reports and forward to higher management on any violations/ issues to be look into for further improvement on security procedures.
  • Manage security checks to ensure security equipment are functional (such as break-in alarms, CCTV monitoring, burglary lockdown systems, etc.) and monitor National Finance and security company staff.
  • Provide guidance and training to security personnel on the use of preventive security equipment.
  • Liaise with the Police Department/ Control room as when needed.
  • Oversee and monitor the company’s access procedures, provide guidelines and monitor the process of ID passes issuance, checking, return and procedures in case of loss of ID.
  • Monitor the security expenditure against the budget and recommend the appropriate action to deal with any adverse budget variances.

Qualifications

  • University graduate, Masters preferable.
  • Minimum of 6 years’ experience in the field of administrative management and security with supervisory responsibility.
  • Excellent oral and written communication skills (including report writing) in English, with Arabic French or applicable local language highly desirable

Responsibilities

  • Work closely with Enforcement Supervisor and Head – Remedial to maximize the Company’s recovery by reviewing and recommend settlements and or payment plans being offered by the customer
  • Work on assigned contracts and coordinate with all related parties for additional enforcement and/or legal activities
  • He / she is responsible for all collection related enforcement matters.
  • Enforcement Specialist will coordinate with the legal team for drafting commercial settlement agreements, and all court related matters.
  • Develop and follow tracking mechanisms to ascertain effectiveness in terms of recovery
  • Communicate and facilitate with stakeholders on such accounts to ensure proper procedures are adhered.
  • Partner with internal and external parties to improve process efficiency
  • Make recommendations to management to make process improvement
  • Special projects as assigned

Qualifications

  • Legal degree
  • Experience in debt collection  / court related matters
  • Understanding of leasing / lending business
  • Strong work ethic
  • Ability to work in fast pace environment and meet established goals and deadlines.
  • Strong presentation and Communication Skills (verbal & written)
  • Minimum 2-3 years of working experience

Responsibilities

  • Responsible for designing and managing LAN and WAN
  • Ensure that the networks are configured in accordance with best practices and Company’s policies
  • Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts.
  • Keep all the network devices up-to-date
  • Maintain a complete network equipment inventory
  • Ensure that all devices are legally licensed
  • Keep all the servers and computers updated with latest patches
  • Ensure all servers and computers have up-to-date antivirus
  • Maintain Active Directory
  • Minimize downtime by maintaining backups of all the critical devices
  • Ensure that all the servers and data are being backed-up as per company’s policy
  • Carry out backup restorations at required frequencies
  • Ensure that the Disaster Recovery Site(s) is up-to-date at all times
  • Adhere to appropriate policies and procedures of the Company with respect to business continuity and information security
  • Provide necessary reports to the management with respect to performance etc.
  • Liaising with all hardware and software vendors.
  • Ensure that the IT infrastructure prescribes to sufficient Security measures in line with the industry best practices.
  • Improve the efficiency, productivity, operating costs etc. by proper utilization of technology.
  • Accept any additional relevant tasks assigned by the management
  • Maintaining endpoint security controls devices/servers.
  • Configuring, Monitoring and maintaining servers.
  • Ensure that all sites to site VPN are online.
  • Configuring and monitoring Firewalls.
  • Provide support to the application team.
  • Prepares and updates network documentation.
  • Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on.
  •  Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.

Qualifications

  • Bachelor in IT or relative degree
  • Excellent Communication Skills
  • Minimum 2 years experience

Responsibilities

  • Work in conjunction with Network Administrators
  • Provide computers, printers, telephone sets, scanners to users as per IT requests
  • Manage PABX and coordinate with vendors
  • Manage CCTV setup and coordinate with vendors
  • Make sure that CCTV recording is happening and retained for approved timeframe as per company policy
  • Manage photocopiers and coordinate with vendors
  • Install licensed operating systems on computers
  • Install licensed applications on computers
  • Install licensed Antivirus on all the computers
  • Receive desktop support related user complaints
  • Resolve user complaints on timely basis
  • Keep track of user complaints
  • Assist management in collecting quotations from multiple vendors
  • Prepare purchase requisitions for management approval
  • Coordinate with vendors to ensure that UPS are working fine
  • Have all the computers, printers, scanners, photocopiers etc. serviced at regular intervals
  • Maintain an agreed number of backup computers and printers at all times
  • Accept any additional relevant task assigned by the management
  • Accept any additional relevant task assigned by the management

Qualifications

  • Bachelor in IT or relative degree
  • Excellent Communication Skills
  • Minimum 2 years experience

Responsibilities

  • Manage technologies and provide administrative assistance for various systems
  • Understand various IT troubleshooting and provide technical support
  • Control and monitor data, network access and backup systems
  • Negotiate and communicate with third-party software providers for new software’s and troubleshooting

Qualifications

  • Bachelor’s degree in computer science or relevant field
  • 10+ years of experience in related field
  • Experience in information technology space and solving various software and hardware problems
  • Strong technical problem solving and communication skills
  • Having good knowledge in Oracle SQL, PLS/SQL
  • OCP Certificate Must

Department

Risk Management

Location

Head Office

Level

Assistant Manager / Manager

Report to

General Manager – Risk & Controls

Position’s Purpose and Role

  • To effectively manage the activities of Risk Management Function
  • To escalate any high risk related issues to relevant authorities
  • Generate MIS to measure and support the performance / enhancement of the unit.

Duties & Responsibilities

  • Help in developing, implementing and reviewing the risk management policies and processes to identify measure and monitor the company’s exposure to all the risks identified in the Risk Management Policy and other documents
  • To closely liaise with all departmental heads in carrying out his / her responsibilities
  • To provide an assurance that the Company has identified its highest-risk exposures and has taken steps to properly manage these
  • To ensure that the Company’s business planning processes include a focus on areas where risk management is needed
  • To establish a process across the Company that will integrate the various risk management measures
  • Identify and monitor Key Risk Indicators and Key Risk Parameters.
  • Periodically monitor the actual performance across the lines of business against their respective risk appetite levels and report exceptions
  • Recommend changes to the risk appetite levels and its impact on business profitability, under the business expansion/ contraction strategies
  • Liaise with the departmental heads, to monitor the risk inventories and associated controls across the company’s functions and report exceptions
  • To be involved in all significant business change activities including new product development and implementation proposals for ensuring risk management considerations are adhered
  • Provide regular reports to the Management on key risk issues and developments
  • Provide results of key risk assessment activities on a periodic basis
  • Review any legal claims on the company and report on potential strategic, financial, operational and reputational risks
  • Perform the Loan Review Mechanism function as per CBO guidelines
  • Perform independent risk review on high value credit proposals.
  • Provide periodical reports as agreed per the policies procedures
  • Perform any special tasks given by the Line Manager / Executive Management